Ask Customers. Spot Trends. Grow Revenue.
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<2 min
from install to live survey
Question · NPS
How likely are you to recommend us to a friend?
😡🙁😐🙂😍
Response rate
Post-checkout surveys hit ~40% response rates — no discount needed.
40%
average across all our Shopify stores
Shopify App Store
★★★★★
5.0
rating from top merchants
NPS trend · last 90d
User experience peaked in November
Trusted by leading brands
How Compra helps
Every order tells a story
See the person behind every answer
Every response comes with their order, product and history — not just a score.
Spot exactly what's working
Group responses by product, city, channel or spend to see where to focus next.
Learn why they really buy
Simple surveys that get the real reasons, in your customers' own words.
Channels
Meet customers every step of the way.
Features
Customer intelligence at full depth. Stop guessing, start shipping — Compra turns survey responses into the insights that actually move the needle.
NPS trend
Rolling 7-day promoter score
Drag & drop to change the order of surveys
Customers who meet the conditions for more than one survey will be shown the first on the list. Drag to change the order of your active surveys.
1
Active
Customer attribution survey
All customers, US/ India/ Canada, Order value > $100
2
Active
NPS survey
All customers
3
Active
Customer satisfaction survey
All customers
If / else
Customer Type
is Repeat
Location
is New York
Product Purchased
is Premium Skincare
Target Survey
Send Survey
How did the customer first hear about us?
Facebook
Twitter
Google
Instagram
Youtube
Friends
Other
Instagram has the highest customer attribution
Customer attribution across different platforms
NPS by customer insights
★ NPS
See every promoter and detractor by name, next to their order history and the verbatim line that drove the score.
Shopify Flow automation
★ Flow
The moment a survey is answered, kick off any Shopify Flow: award loyalty points, alert Slack on a low score, log it to Sheets, tag the customer by answer.
Smart survey priority
When several surveys qualify for the same customer, you set which one shows first. The higher-priority survey runs until it's answered, then the next in line takes over — so no shopper gets asked everything at once.
Precision targeting
Stack any Shopify property — SKU, channel, order value, lifecycle stage — to put the question in front of exactly the right shopper.
Channel attribution
Ask where they actually heard about you, then read repeat rate and loyalty by channel — not by last click.
Satisfaction trends
Sentiment tracked hour by hour as orders land, so a bad batch or broken flow surfaces before the day closes.
02 / 06Auto-cycling
Customer stories
Brands that listen, win.
See how leading Shopify brands turn post-purchase feedback into faster fixes and stronger retention.
Pricing
Pay for the responses,
Pay for the responses,
nothing else.
Start free with 100 responses. Slide to the plan that matches your volume — upgrade or downgrade anytime.
Free
No credit card required.
$0
/ forever
Start free and scale as you grow — upgrade or downgrade anytime. You're only billed on the responses you collect.
Get started for freeAll plans, all features
Post-purchase surveys
Link surveys
WhatsApp surveys
On-site surveys
QR code surveys
Advanced survey targeting
Customize survey priority
Advanced analytics dashboard
NPS dashboards
Shopify Flow automation
Export survey reports
Survey set-up & activation
Reach out
Start collecting insights, today.
Answer four quick questions and we'll line up the survey setup that fits your store — your brand, your goals, your scale.
- A reply from a human within one business day
- A free survey audit of your post-purchase flow
- No sales pitch, no spam, no follow-up calls you didn't ask for
Question 01
Is your store on Shopify?
Select only one
Question 02
What do you want to learn from customers?
Select all that apply
Question 03
How many orders do you ship a month?
A rough range is fine
Question 04
Where do we send your setup?
Got it — thanks!
We'll review your answers and reach out within one business day.